Emergency repairs
Over the bank holiday we’ll only be responding to emergency repairs. If you need an emergency repair outside of office hours (after 5.30pm on Friday, 2 May 2025), please call us on 0800 316 9880. If it’s over the bank holiday weekend, don’t worry, you’ll get through to a colleague from our out-of-hours team.
If you smell gas
If you smell gas in your home, call the National Gas Emergency Service on 0800 111 999.
Our online customer portal My Account
You can check your account or make a payment by visiting my.a2dominion.co.uk to do this easily whenever you want, from wherever you are.
We also have a range of useful information in our dedicated customer help articles on our website.
How to contact us during working hours
What if I need to report Anti-Social Behaviour (ASB)?
The easiest way to report ASB during the bank holiday weekend is by logging into your My Account online portal and raising the issue online. If you have a serious ASB issue that involves illegal activity, such as drug abuse, trespassing, violence, or vandalism, please report it to the police by calling 999.