In line with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), you are able to find out what information we hold about you and correct any information which you believe is incorrect.
The right to be informed
Through the provision of our Privacy and cookies policy, we will be open and transparent about how and why we use your personal information.
The right of access to personal data
You have a right to ask us what personal information we hold about you and to request a copy of your information. This is known as a ‘Data subject access request’ (SAR).
Subject Access Requests need to be made in writing (we have a subject access form you can use for this purpose), and we ask that your written request is accompanied by proof of your address and identify. If you would like a copy of the personal information we hold about you, please complete the Data subject access request form and email it to governance@a2dominion.co.uk. We will tell you as soon as possible if we require more information from you. If we are unable to meet your request, we will explain why.
Alternatively, you can make a request in writing to: Data Protection Officer, A2Dominion Housing Group Ltd, 113 Uxbridge Road, Ealing, W5 5LT. If you are seeking to obtain specific information (for example about a particular matter or from a particular time period), it helps if you clarify the details of what you would like to receive in your written request.
The right to rectification
You can ask us to rectify your personal data if it is inaccurate or incomplete. Please help us to keep our records accurate by keeping us informed if your details change.
The right to erasure
The right to erasure is also known as ‘the right to be forgotten’. In some circumstances, you can ask us to delete or remove personal data where there is no compelling reason for its continued processing. This is not an absolute right, and we will need to consider the circumstances of any such request and balance this against our need to continue processing the data. Our response will also be guided by the provisions of our retention schedule.
The right to restrict processing
In some circumstances, you can ask us to restrict processing. For example:
If you disagree with the accuracy of personal data
If we’re processing your data on the grounds of legitimate interests (as detailed earlier), and whilst we consider whether our legitimate grounds override those of yours.
The right to data portability
If the situation arises where it would be helpful for you to move, copy or transfer personal data we hold about you across different services, you may be able to ask us to do this. Please contact us to discuss.
The right to object to marketing
You can tell us if you object to our processing of your personal data:
Rights in relation to automated decision making and profiling
You can ask us to review any decisions that are determined by automated means. You can also object to our use of your personal data for profiling.
If you’d like to talk to us about your rights, you can contact us at governance@a2dominion.co.uk. Alternatively, if, for any reason, you are not happy with our response, you are able to contact the regulatory body: Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, CK9 5AF.