Improving customers’ homes
Works are set include heat pump, solar panel, and new double-glazing installation to improve the homes’ EPC (Energy Performance Certificate) ratings.
Paul Jenkins, Asset Director, said: “We are pleased to be part of the Thriving Communities Consortium, and this funding will help us deliver further improvements to our customers’ homes.
“By working in partnership, we can invest to make homes warmer, more energy efficient and more affordable to run, helping customers’ save money while also reducing carbon emissions. We look forward to working together with our partners to deliver better outcomes for our customers and communities.”
This forms part of our long-term sustainability plan to improve our homes, support customers and reduce the amount of energy homes use, as the UK moves towards a low-carbon future.
In May 2026 we announced plan to invest £16 million over the coming years to make customers’ homes warmer and cheaper to heat. In 2025 we completed a £2 million programme to improve over 100 homes in Spelthorne and make them more energy efficient.
Over the next five years, we will be upgrading 5,000 homes across London and Southern England to achieve at least a C energy rating in their EPC.