Newsroom

The latest stories, information and news about our mission to help customers and local communities.

Your home
Are your belongings insured?
06 September 2024
Services
Improving how we communicate about service charges
15 August 2024
Communities
Supporting a young customer to secure an apprenticeship
09 August 2024
Corporate
Message from our Chief Customer Officer, Kate Gascoigne
08 August 2024
Corporate
£5m invested to improve fire safety at high-rise building in London
07 August 2024
Services
Getting in touch this bank holiday
06 August 2024
Services
‘I’m so glad I used Live Chat, it was excellent. My question was answered straight away’
05 August 2024
Communities
We’ve supported over 5,000 customers through community projects
31 July 2024
Services
Our Tenant Satisfaction Measures
31 July 2024
Services
Our independent review in response to Ombudsman findings
22 July 2024
Services
Benefits are changing to Universal Credit
15 July 2024
Services
Improvements we’re making to our complaints service
04 July 2024