Cost of living: find out about changes to Universal Credit to help with childcare costs

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The government announced more financial help with childcare costs for parents who use a registered provider and are claiming Universal Credit, subject to eligibility.

Find out more on the government’s website.

The changes came into effect from 28 June 2023.  

Richard Bampton, A2Dominion’s Head of Income , said: “We know the cost of living crisis is impacting many of our customers, and our Tenancy Sustainment Team works hard to help residents access the support available to them.

“These changes to Universal Credit mean that, subject to meeting certain criteria, parents may be able to claim hundreds of pounds more in support. The changes will also help parents increase their hours and start work. We encourage residents to find out if they could benefit from these changes.

“Our team is also available to help with a range of other matters, including money management and budgeting. If you’re struggling with paying your rent and service charge, the sooner you get in touch with us, the quicker we can provide you with the relevant support”

How our Tenancy Sustainment Team can help

If you’re worried about money, there are many ways we can support you.

We can provide support if you:

  • Have questions about managing your debt
  • Are worried about the increasing cost of living
  • Need assistance to see if you have any benefit entitlement
  • Need help with making a claim for benefits,  such as Universal Credit
  • Want to appeal against a decision to refuse you benefits
  • Would like advice about local government financial assistance

Simply call us or fill out our online contact form and we’ll be in touch.


Useful information

For more information about Universal Credit please visit the government’s website.