Are you an unpaid Carer? You might be eligible for financial help

29 April 2025 - Services
If you take care of someone but don’t get paid for it, you might be able to get money to support you.

Recent changes to benefits mean that even if you have a paid job, you could still qualify for financial support.

At A2Dominion, our Tenancy Sustainment Team is here to give you advice and information on a range of money matters.

What financial help can you get? 

If the person you care for receives certain disability benefits, you might be able to claim Carer’s Allowance, up to £83.30 per week if you provide care for at least 35 hours a week. 

From April 2025, the earnings threshold has increased, meaning you can now earn up to £196 per week and still qualify for Carer’s Allowance. 

Check if you qualify for Carer’s Allowance on the Government website: www.gov.uk/carers-allowance

The Government has proposed more welfare changes over the next three years in its Spring statement. You can read about the proposals on their website. 

Richard Bampton, A2Dominion’s Project Director Customer Support, said: “We know that the recent government announcement about the proposed changes to the welfare system will be worrying for some of our customers.  

“Our friendly Tenancy Sustainment Team is here to support you if you need any advice. We’ve already helped 2,400 people over the last year with things such as benefits advice, applications and appeals and sourcing grant funding opportunities.” 

We’re here to help 

If you’re worried about your finances or unsure about what support you can access, our Tenancy Sustainment Team is here for you. 

We can: 

  • Give advice on benefits and applications 

  • Help find grants or charity funding 

  • Support with appeals if you’ve been denied benefits. 

Get in touch 

You can contact us in the following ways: 

  • Phone: 0800 432 0077 

 

How we helped one tenant claim the right benefits 

One of our customers, a single parent with three children, including one with disabilities, was struggling financially and had rent arrears of £1,600. Her Income Officer referred her to the Tenancy Sustainment Team. 

After reviewing her Universal Credit claim, the Tenancy Sustainment Officer discovered she was missing almost £500 per month in benefits due to not receiving the Disabled Child Element, as she was entitled to. 

We supported her in updating her claim, and the Department for Work and Pensions agreed to backdate the payment to August 2023, resulting in £8,100 as a lump sum. 

Our resident used this money to pay off her rent arrears and secure her tenancy. Her Universal Credit has also increased going forward, ensuring a more stable financial future for her family.