Check who’s responsible
If something needs repairing, please check who’s responsible for the repair. This will avoid unnecessary delays to having your repair actioned.
Visit our website
Our website is your best source of information about repairs and maintenance in the first instance. There you will find information about common repair requests, including plumbing, damp and mould, and pest control.
Request a repair through My Account
The fastest way to ask for a repair is via your online My Account. If you don’t have an account, you can set one up using the email address that we have on record for you. If you have any problems setting up or using your online account, please contact us.
Contact our Customer Contact Centre
Get in touch with our friendly Customer Contact Centre by phone, live chat or web form, and we’ll confirm the next available appointment to get your repair done.