What is the Customer Service Committee?
This is a brand-new committee set up by our Board. The committee will challenge our decisions and the way we make them. This will make sure we’re a customer-led business, and that our services are easy for you and the rest of our customers to use.
What do committee members do?
As a committee member you’ll have 4 meetings a year plus 2 strategy days. You’ll be expected to review and ask questions about our performance, plans for services and how we make sure our customers live in safe, secure and well-maintained homes and neighbourhoods. Sometimes that means interpreting numerical data and the policies and rules that control how A2Dominion works.
Will I get training?
You will! So don’t worry if some of what we’re asking you to do seems a little overwhelming. We will give you plenty of support and make sure you have the right skills for the job.
Am I eligible to apply for this role?
If you’re a tenant, leaseholder or shared-owner of one of our homes then you can apply.
Will I be paid as a committee member?
Yes, you will. You’ll receive an annual allowance of £5,500 for the role. If you receive means-tested benefits this allowance may affect the benefits you can claim. You’ll need to check what, if any, impact receiving this allowance may have on your benefits.
How do I apply?
To get a full understanding of the role you’ll need to download and read our job information pack, as well as the role profile.
You can apply online.
You can also download our application form and send it via post or email.
What is the deadline?
The deadline for all applications is Sunday 28 February 2021 at 5pm.
More information
If you have any queries please get in touch by emailing governance@a2dominion.co.uk. Good luck with your application!