When are we open during the August bank holiday?


Our Customer Contact Centre will be closed from 5:30pm on Friday 28 August and will reopen on Tuesday 1 September at 8:30am.

Bank holiday opening hours

During normal office hours please call us on 0800 432 0077. In an emergency, when our Customer Contact Centre is closed, please call 0800 316 9880.

If you have coronavirus, suspect you have coronavirus, or you’re self-isolating and are expecting a home visit or repair, please contact us in advance so we can make alternative arrangements.

Our online services

We offer a range of online services that you can access using a computer or your mobile phone including;

Our help section also has information on a range of topics you might find interesting and useful.