Contacting us this May bank holiday


This year’s May Day bank holiday has been moved from 4 May to tomorrow, Friday 8 May to mark the 75th anniversary of Victory in Europe Day.

Our Customer Contact Centre will be closed from 5:30pm on Thursday 7 May and will re-open on Monday 11 May at 8:30am.

Online-A2Dominion staff on the phone

During normal office hours, please call us on 0800 432 0077. In an emergency when our Customer Contact Centre is closed, please call us on 0800 316 9880.

If you have coronavirus , suspect you have coronavirus, or you’re self-isolating and are expecting a home visit or repair, please contact us in advance so we can make alternative arrangements.

Our online services

We offer a range of online services that you can access using a computer or your mobile phone including:

  • Requesting repairs
  • Reporting antisocial behaviour
  • Updating your details

Our online customer help section also has a wealth of information on a range of topics which may affect you.