Rewarding you for your feedback

Your home

We’re always trying to make a difference in your world. It’s important to us that you’re happy with all the services we provide. That’s why we regularly ask for your feedback through our surveys.

Rewarding your feedback

At A2Dominion, we have a small insights team that collects and analyses your feedback by:

  • Asking you what you think about our services using a range of different ways
  • Looking at how you contact us and the type of queries, requests and complaints you have
  • Studying our performance, such as how long it takes us to resolve your issue together with when and how things go wrong.

We want to improve your experience with us. It’s so important that your voice is heard, so we can understand when things need to change or could be better.

We’re always running a range of surveys throughout the year. By providing us with feedback you’re not just helping us - you’re helping yourself and your community.

Have your say and be rewarded in return

This year we have a special anniversary survey to mark when you moved in, with a fantastic prize draw. It will only take a few minutes of your time, and in return you’ll be in the running to win a £100 shopping voucher! Keep a look out in your emails and phone texts for that survey.

Check out how we use your feedback.