Our Customer Contact Centre will be closed on Monday 26 August. We will be open as normal on Tuesday 27 August from 8.30am.
Our online customer portal My Account
You can check your account or make a payment by visiting my.a2dominion.co.uk to do this easily whenever you want, from wherever you are.
Emergency repairs
If you need an emergency repair outside of office hours (after 5.30pm on Friday 23 August), please call us on 0800 316 9880.
If it’s over the bank holiday weekend don’t worry, you’ll get through to a colleague from our out of hours team.
Getting in touch on Tuesday 27 August
We may be busier than usual on Tuesday 27 August when we reopen at 8.30am. If your call is not an emergency, why not call later in the week when lines may not be as busy.
You can contact us from 8.30am to 5.30pm in the following ways:
We also have a range of useful information on our dedicated customer help articles on our website.
What if I need to report Anti-Social Behaviour (ASB)?
The easiest way to report ASB during the bank holiday weekend is by logging into your My Account online portal and raising the issue online.
If you have a serious ASB issue that involves an illegal activity, such as drug abuse, trespassing, violence or vandalism, please report it to the police by calling 999.
