Social housing landlords will expected to meet the new standards, which are being developed by the Regulator of Social Housing.
The standards aim to ensure tenants live in safe, quality homes, have choice and protection and can hold their landlord to account.
They will be supported by a Code of Practice, which gives examples of the sorts of things landlords should think about to make sure they meet the standards.
Give your views
Consultation is now under way. You can take part by completing an online form on the Regulator of Social Housing’s website: https://www.gov.uk/government/consultations/consultation-on-the-consumer-standards
The closing date for responses is 17 October 2023.
For more information about the Regulator of Social Housing, please visit its website - https://www.gov.uk/government/organisations/regulator-of-social-housing
The new consumer standards and Code of Practice will come into force on 1 April 2024.