Is your home gas safe?

Your home

Did you know we carry out annual gas safety checks for all our customers who rent from us? This is to make sure there are no leaks, and all your gas appliances are safe to use. Also, we need your help to make sure your home is safe.

Annual gas safety check 2022

Why is gas dangerous?

Annual gas safety checks are so important. Without them, gas leaks can cause:

  • Carbon monoxide poisoning
  • Fire
  • Explosions

Who is responsible for gas checks?

As your landlord, it’s our duty to make sure the gas supply in our rental properties is safe. If you rent from us, each year we’ll arrange a gas safety check for your home. When your next check is due, the engineer for your area will send you a letter with an appointment.

If you’re a homeowner, you’re responsible for arranging your own gas safety check. But don’t worry, you can find your nearest gas safe registered engineer online.

Your gas check will include making sure that pipes and flues (the pipes that take fumes outside) are all working correctly.

How you can help:

  • Get your boiler checked
    Make sure you arrange to have your boiler serviced each year, either by us if you rent or your own provider if you’re a homeowner. To get your boiler serviced, you’ll need to get in touch with us or your service provider.
  • Give them access
    Allow your gas engineer access to your home, gas meter and boiler, so they can make sure everything is working properly.
  • Let us know
    If you notice something is wrong with your boiler, such as the blue flame has gone out, report any faults at the time they happen. If you’re not sure if there’s a problem, please get in touch. It’s always better to be safe, even if it turns out there is nothing wrong.
  • Turn it off
    It’s easy to get distracted when cooking, but we all know how important it is to turn off the gas cooker when we leave the kitchen.

What’s that smell?

If you smell gas, turn off the gas supply and call the National Gas Emergency Service on 0800 111 999 straight away. Only turn the gas supply back on once the leak or problem has been dealt with.

Further information

You can find more information on our website and help section, including: