Our differences make us interesting
- We all live different lifestyles, so while you may not agree with all your neighbour’s choices you can respect them.
- Be mindful that some people have special needs, and in those circumstances, you may need to be more understanding.
Noise is part of life
- If you’re planning to have a gathering, do noisy DIY repairs or make noise in another way it’s good to let your neighbours know beforehand and try to finish at a respectable time. We all need a good nights’ sleep to keep us happy and healthy.
- Don’t play your music or TV so loudly that it can be heard outside your home and make sure you observe quiet time after 11pm. A lot of people will be tucked into their beds by then.
- If your neighbours have children, please expect some noise from them as they play or cry within reason. We all remember what it’s like to be a child – even if it was quite some time ago.
- Make sure your children don’t run around in the evening or night, especially if you live in a flat. Your neighbours are likely to hear stomping and loud banging – or even little feet running up and down on their ‘ceiling’.
Our furry friends
- If you have a dog, make sure it doesn’t whine or bark throughout the day, but especially during the night as this may disturb your neighbours’ sleep.
- If your pet is unwell, speak to your neighbour to let them know, as your pet may be whining more than usual.
Let’s talk to each other
If you’re concerned about something your neighbour is doing, try to have a friendly conversation as a first step. It’s likely they won’t even realise their behaviour is affecting you – and most people will try to help if you ask nicely and explain how it will make your life easier.
The ‘good neighbour card’
To help you talk to your neighbours, we’ve created a ‘good neighbour card’ you can complete and pop into your neighbour’s letterbox or under their door. The idea is for you to politely let your neighbours know about something they’re doing that is affecting you – since they probably don’t even know they’re causing a problem. You can find these on our website or can contact our Customer Contact Centre for more information.
Support and resources
If raising your concerns with your neighbour doesn’t work, we can offer support and advice. Anti-social behaviour (ASB) is anything that harms you, your family or your community in some way. It’s usually aggressive or destructive and leaves you feeling threatened, unsafe and stressed. At A2Dominion we take ASB reports very seriously. You can report ASB through your account online or on the phone.
For more information about ASB, including what is considered ASB and what we will and won’t investigate, visit our website and search for ‘anti-social behaviour’.
To report anti-social behaviour, you can give us a call during office hours or report it by logging onto your account.