During normal office hours, please call us on 0800 432 0077. In an emergency when our Customer Contact Centre is closed, please call us on 0800 316 9880.
If you have coronavirus, suspect you have coronavirus, or you’re self-isolating and are expecting a home visit or repair, please contact us in advance so we can make alternative arrangements.
Our online services
We offer a range of online services that you can access using a computer or your mobile phone including:
Our online customer help section also has a wealth of information on a range of topics which may affect you.