Help guides

Damp and mould

1 min read

We want to reassure you that we take all reports of damp and mould seriously. If you’re experiencing damp and mould, please let us know on 0800 432 0077 as soon as possible so that we can help.

Watch our damp and mould video, with helpful tips on tackling condensation, damp and mould in your home. You can also read more about prevention, treatment and reporting issues by following the links below.

Preventing and treating condensation, damp and mould in your home.

You may also like...
Help
Do you offer translations and accessible communication formats?
We can provide our communications in a range of accessible formats, and we also offer a translations service for our customers.
Help
What are Tenant Satisfaction Measures (TSMs)?
Tenant Satisfaction Measures TSM TSM's Satisfaction Measures
Help
Paying your rent
Your rent helps us take care of your home and improve the services we provide.