Help guides

Damp and mould

1 min read


We want to reassure you that we take all reports of damp and mould seriously. If you’re experiencing damp and mould, please let us know as soon as possible so that we can help.

Watch our damp and mould video, with helpful tips on tackling condensation, damp and mould in your home. You can also read more about prevention, treatment and reporting issues by following the links below.

Preventing and treating condensation, damp and mould in your home.

Prevention and treatment

Reporting damp and mould

Regulator response

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