Where can you turn for support with energy costs?

Your home

As promised in our last edition, here’s the second part in our cost of living feature.

Energy bill support

We know that rising energy bills are causing concern for everyone this year.  

As we enter winter and the temperature drops, we’ll all be looking at our household energy costs and how we can keep them down. We recently put together a collection of quick tips to help you to do this.

But for some people this won’t be enough. A report by the Office of National Statistics last month (October 2022) revealed that almost half of people in the United Kingdom will find it hard to keep up with their household bills in the next 12 months. But if you are having difficulties, you are not alone.

How can we help?

The first port of call if you are worried about money is our Tenancy Sustainment team. They are available to offer advice on:

  • Grant applications for energy bill support
  • Reducing the amount you’re paying every month if you have debts
  • Help to maximise your income, freeing up money for household costs

We are constantly reviewing our support for you, our valued customers. To assist with this, we will shortly be sending out a survey where you can tell us what support you need from us to help with energy costs. Please keep an eye out for the survey and fill it in if you can, this will give us great insight into what works best and mean we can target our services better for you.

Who else can help?

While we always try to help our customers with our own, direct support, we know there are times when you may need something extra that we can’t provide.

In these cases, we’re always happy to point you in the direction of other organisations that offer financial help or advice.

Here are some good examples:

  • Citizens Advice Bureau can provide support with energy bills, benefits advice and a whole host of other issues including crisis support 
  • Turn2Us have a benefits calculator and grant search function 
  • Your Local Authority Household Support Fund can help with funds towards energy, food and essentials
  • Contact National Energy Action for targeted support and advice around energy costs 

Winter Wellness events

Our Community Investment team is also running a series of Winter Wellness events over the coming months.

These are drop-in sessions where you can turn up and get a range of advice on issues related to running your household this winter.

Our next Winter Wellness Event is due to take place on 14 December at the Orchard Café at Green Man Lane, West Ealing. It will run from 11am to 2pm.

A representative from National Energy Action (NEA) will also be at this event. We are working closely with NEA to make sure you have the best access to any grants and further help you might need to keep you warm and safe.

There’s no need to register for Winter Wellness events, you can just turn up on the day. If you would like to find out about events near you in the future, please contact community.investment@a2dominion.co.uk to be kept in the loop.