Update on the re-opening of our offices


Appointments and drop-in days now available for customers.

Ealing office - 113 Uxbridge Road

We’re pleased to inform you that we’ve re-opened our offices to our customers to offer you an in-person service.

Our Ealing, Oxford, Staines and Winchester offices have re-opened for customers between 9:00am – 4:30pm daily from Monday – Friday. This will be a combination of appointment-only and drop-in days.

On appointment-only days you’ll be able to visit an office if you’ve pre-arranged to do so with a staff member. On drop-in days you’ll be able to visit one of our offices and speak to staff without making a prior appointment.

The appointment and drop-in days for each office are:



  • Drop-in:  Monday, Wednesday
  • Appointment-only: Tuesday, Thursday, Friday 


  • Drop-in: Wednesday
  • Appointment-only: Monday, Tuesday, Thursday, Friday 


  • Drop-in:  Tuesday, Thursday
  • Appointment-only: Monday, Wednesday, Friday 


  • Drop-in: Wednesday
  • Appointment-only: Monday, Tuesday, Thursday, Friday 

Please note that if you visit one of our offices on an appointment-only day without arranging to do so in advance, you won’t be able to see a staff member on that same day. Please make sure that you book an appointment unless you arrive on one of the drop-in days.

To arrange an appointment please call our Customer Contact Centre on 0800 432 0077 or customer.services@a2dominion.co.uk. You can also get in touch with us online.