You may also like...
Help
Do you offer translations and accessible communication formats?
We can provide our communications in a range of accessible formats, and we also offer a translations service for our customers.
Help
What should I do if one of my water pipes burst?
If a pipe in your home bursts, switch off the water to your home at the mains stop tap and call us on 0800 432 0077 as soon as possible.
Help
My neighbours pets are causing me problems - what can I do?
If your neighbour's pet is causing noise or damage, try and talk to your neighbour or write them a note. They don't know what you can hear in your home or how their pet is behaving when they're not there. You can also use our good neighbour card if you are not sure what to say