Help guides

Buying, selling or moving

2 min read

If you’re looking for a new home, planning a move or thinking about buying or selling, we can help you understand your options and what to do next.

Looking for a home

If you’re looking for a home, here’s what you need to know:

Swapping your home (mutual exchange)

You may be able to swap your home with another resident (also known as mutual exchange):

Moving home

If you’re thinking about moving or transferring to another home, here’s what you need to know:

We also have a checklist to help you when you’re getting ready to move home 

Moving temporarily

If you need to move out for a short time while we carry out major works: 

Buying your home

If you rent from us, you may be able to buy your home.

Shared ownership - buying and selling

If you own a shared ownership home, find out:

If you’re thinking about selling:

Selling your home

If you own your home and are planning to sell:

You may also like...
Help
Can I add or remove someone from my lease?
Leaseholders - Yes, you can usually add or remove a person from your lease. For example, if you get married or you split with your partner.
Help
Building insurance 2025/26 – information for shared ownership and leasehold customers
As a housing association, we’re responsible for calculating building insurance for the homes we manage. If you’re a leaseholder or shared owner, we let you know your estimated building insurance cost for the year within your rent and service charge booklet. We send this to you each February.
Help
Can I change my utility providers?
If you are a homeowner or shared owner, you can choose who you want to provide your gas, electricity, telephone line and internet if you pay the bills for them yourself. If they're included in your rent or service charges, then unfortunately you can't change them.