Contact us

We’re here to help – and there are lots of ways to get in touch. Whether you prefer calling, emailing, or using our online services, we’ve made it easy for you to reach us. Choose the option that works best for you, and we’ll do our best to support you quickly and efficiently.

Do it online

Sign in or register

  • Login to your A2Dominion account

  • Register with us as a resident

Report a repair

  • Emergency repairs

  • Open 8.30am to 5:30pm (Monday - Friday)

  • Report issues with damp and mould

View statement and pay

  • View your statements and balance

  • Pay balance online

Contact us online

  • Quick, online form to complete

Need help with something?

Make a complaint

Report anti-social behaviour

Browse our help articles

Report an estate issue

Query a service charge

Building safety

Damp & mould

Visit us in person at one of our office locations

Our office locations

View our office locations

Customer Contact Centre

Available 8.30am to 5:30pm (Monday - Friday) 

  • Call 0800 432 0077 

  • Via Live Chat 

Emergency repairs outside normal hours 

If you need an emergency repair when our offices are closed, call 0800 432 0077. Your call will be handled by our out-of-hours team.

For more details, visit our Customer Help page.

Gas repairs

 If you need to report a gas safety issue, please contact the relevant gas partner below: 

TSG Building Services (mostly covers homes inside London) 

  • Telephone: 0800 781 2739 

Sureserve Compliance South (mostly covers homes outside of London) 

  • Telephone: 020 8138 9766 

If you’re unsure which gas partner covers your home, visit our dedicated Help page. 

Under ‘Lettings’, ‘Private rent’, ‘Property sales (both)’ and ‘shared ownership’ change time and day format: 
‘Monday - Friday 9am – 5pm’ to ‘9am to 5pm (Monday - Friday)

Lettings

0800 432 0077

Monday - Friday 9am - 5pm

Private rent

020 8825 1918

Monday - Friday 9am - 5pm

Property sales in the South East (outside London)

020 3930 2941

Monday - Friday 9am -5pm

Property sales in London

020 3930 2941

Monday - Friday 9am - 5pm

Share ownership resales and staircasing

0800 432 0077

Monday - Friday 9am - 5pm