Monday to Friday 8.30am - 5.30pm
Christmas opening hours
Our Customer Contact Centre will close at 12 noon on Tuesday 24 December an will reopen at 8:30am on Thursday 2 January.
We’ll also have a small live chat team available on 27, 30 and 31 December between the hours of 10am and 12pm and 2pm til 4pm
Urgent repairs
For urgent repairs, customers can contact our out of hours provider on 0800 316 9980 between Tuesday 24 December and Thursday 2 January.
Emergency out of hours repairs
For emergency out of hours repairs please call 0800 316 9880.
Visit our customer help page for more information.