Live chat is currently closed

Our Live chat isn’t available right now, but we’re still here to help. Give us a call on 0800 432 0077. If it's urgent and you prefer to contact us online, use My Account or our contact us form. You can also find lots of useful information about our services on our Help hub.

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Help
Managing anti-social behaviour (ASB)
Anti-social behaviour (ASB) covers a wide range of issues which can cause people significant alarm and distress. That’s why we take anti-social behaviour so seriously.
Help
How to contact us in an emergency
When our Customer Contact Centre is closed and an emergency repair is needed, we have an out-of-hours service that you can use to get in touch with us.
Help
I’m being harassed - what can I do?
If someone is threatening, intimidating or insulting you regularly, that's harassment. Harassment is also when someone repeatedly behaves in a way that makes you feel scared or distressed. If you're being harassed by someone in your community or by your partner or ex-partner, report it to us or report it to the police.