Help guides

Customer consultations

1 min read

We want to be open about changes that affect your home and give you the chance to have your say. 

From time to time, we need to update parts of our tenancy agreement. When we do, we consult with residents and take your feedback seriously before making any decisions. 

This page brings together our current and recent consultations, so you can easily find the information that’s right for you. 

Open consultations

There are currently no active consultations.

Closed consultations

  • Consultation on proposed update to the service charge section to tenancy agreements (most tenants)
    Find out more here

  • Consultation on proposed update to the service charge section to some tenancy agreements - secure
    Find out more here

  • Consultation on proposed update to the service charge section to some tenancy agreements - extended
    Find out more

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