Help guides

Can I get my home adapted?

2 min read

If you or someone in your household has a disability or trouble moving around, we can help. We may be able to:

  • Widen doors and install ramps

  • Install a stair lift or banister rails

  • Fit grab rails

  • Make your kitchen and bathroom easier to use

Contact us about what you need

Will I have to pay?

Unfortunately, we can't pay for all adaptations. You may need to apply for a Disabled Facilities Grant from your council or Home Improvement Agency (HIA) to help pay for them.

We can advise you, so please get in touch to discuss it with us or contact your local home improvement agency.

Before you make any adaptations yourself, tell us what you're planning. You'll need to get permission to make changes.

How will you decide what adaptations I need?

Usually we'll ask an occupational therapist to visit you and assess what you need. Their aim is to enable you to live as independently as possible.

We'll give you advice and help while your needs are being assessed, during any work, and afterwards. We want you to receive the best service with as little worry as possible.

For further information, please see our aids and adaptations policy

How can a home improvement agency help me adapt my home?

Home Improvement Agencies (HIAs) can help you maintain or adapt your home. If you or someone who lives with you is older, vulnerable or has a disability, an HIA can help you do repairs or get funding for adaptations.

Home Improvement Agencies are not-for-profit organisations funded by local and central government. There are around 200 of them across England. They're also known as Care and Repair or Staying Put schemes.

You may also like...
Help
Adjust your service charge Direct Debit
You can use this form if you're a homeowner and you want to: Request a refund if your service charge account is in credit, or Increase your Direct Debit to pay off arrears/debt in your service charge account.
Help
Can I add or remove someone from my lease?
Leaseholders - Yes, you can usually add or remove a person from your lease. For example, if you get married or you split with your partner.
Help
Anti-social behaviour
Anti-social behaviour Crime and abuse Other issues