Find out how to contact us over Christmas
We have a range of policies that guide how we provide services to our customers. Below you will find a list of policies available for download:
Aids and adaptations policy
Accessible communications policy
Allocations policy
Anti-social behaviour policy
Building safety policy
Compensation policy
Complaints policy
Customer involvement and engagement policy
Damp and mould policy
Decant policy
Domestic abuse policy
Environmental services policy
Equality and diversity policy
Good neighbour policy
Hoarding policy
Making changes to your home policy
Mutual exchange policy
Prioritisation policy
Repairs policy
Safeguarding adults policy
Safeguarding children policy
Tenancy policy
Window restrictors policy
If you need any of our policies in a different format or language, please visit a2dominion.co.uk/translations or call 0800 432 0077.