Would you like to be part of our customer photo shoot?

What taking part involves 

If you take part, a photographer will visit you at home for about an hour. They may take: 

• Photos inside your home 

• Photos in shared or outdoor areas such as balconies, gardens or courtyards 

You can tell us in advance which areas you’re comfortable being photographed in. We’ll always work to your preferences. 

Your consent and privacy 

We will only take and use photos with your written permission, in line with our Photography, Film and Audio Consent Policy. We’ll ask you to sign our consent form before taking part, and you can ask us any questions before signing it. 

Thank you for taking part 

To recognise your time, we will offer you a £100 voucher as a thank you for taking part You’ll also receive copies of your professionally taken photos.

Where the photos will be used 

Your images may appear in: 

• Our customer website and corporate website 

• Social media (Facebook, X, LinkedIn) 

• Annual reports, printed publications and posters 

• Internal materials and displays 

Who we’re looking for 

We’re aiming to include customers from a range of: 

• Ages and backgrounds 

• Household types 

• Locations and building types 

How to get involved 

If you’re interested in taking part, please complete this online form. 

What happens next 

If you express interest: 

1. A member of our team will call you for a short chat about what to expect 

2. We’ll agree what areas can be photographed 

3. You’ll receive the consent form in advance to sign and return to us 

4. We’ll confirm a time and date for our photographer to visit you.