Thousands of customers supported through our Domestic Abuse Service

17 October 2024 - Services
This October, we’re shining a light on Domestic Abuse Awareness Month. It is dedicated to giving a voice to its victims, recognising the signs and where to get help.

Last year, we supported 2,596 people who contacted our Oxfordshire Domestic Abuse Service.

Our dedicated team of specialists are on hand to provide:

  • practical and emotional advice and guidance, either face-to-face or via our helpline

  • a safe place to flee and help to rebuild lives.

We also work in partnership with other organisations, such as Oxfordshire County Council and the Police, to keep our customers safe.

One of our customers, who lives in Oxfordshire, shares her experience of the support she received from our team to report her abuser to the Police.

She said: “I would like to tell you how much the support worker helped me to protect myself and my daughter. The most important thing for me was to feel supported and guided.

“Being very stressed and scared, I found it difficult to comprehend what was going on and come up with a plan. And this is where her help was crucial. My support worker came with me to visit the Police 3 times. The last time she stayed with me through the night. She provided me with valuable advice, a safety plan, and many other tips.”

What is domestic abuse?

Domestic abuse can take different forms, including:

  • Physical abuse

  • Sexual abuse

  • Financial abuse

  • Coercive control and gaslighting/emotional abuse

  • Digital/online abuse

  • ‘Honour-based’ violence

  • Forced marriage.

Jane Clarges, Head of Operations at A2Dominion, added: “Domestic abuse is often hidden behind closed doors, and we understand how hard it can be for victims to reach out. The first step in escaping an abusive situation is realising you’re not alone and it is not your fault. You don’t have to wait for an emergency to find help.

“If domestic abuse is happening to you, it is important to tell someone. You can speak to any of our staff who will be discreet and sensitive to your situation.”

How to contact us

You can contact our Oxfordshire Domestic Abuse Service using our online referral form on our website by emailing adas@a2dominion.co.uk or calling us on 0800 731 0055.

Support for all our customers

If you or someone you know is currently experiencing or has experienced abuse from a partner, ex-partner or family member, you can talk to us at any time. 

As part of our commitment to all our customers we will:

  • Offer you practical support and advice

  • Listen to you and make you aware of all the organisations that can support you to make choices on next steps

  • Work with our partner organisations to keep you safe

  • Take action in line with our procedures to hold perpetrators to account

Other services that provide support