Being here for all our customers has always been important to us at A2Dominion. Every year we help thousands of our customers to access the support they need, so when lockdown hit, we adapted to the situation. We made over 9,000 phone calls during 2020, helping people to access food and medicine, giving advice and financial support, and often just having a chat.
Our teams went above and beyond to reach as many customers as possible and we’re grateful for, and proud of their efforts.
The pandemic helped us speed up our plan to get to know you better and we'll carry on working with you to make sure you have the support you need.
You can help us by checking we have your up-to-date information, including your diversity data so we can make sure we're giving all our customers fair access to our services.