Domestic abuse support services

If you or someone you know is currently experiencing or has experienced abuse from a partner, ex-partner or family member in Oxfordshire or West Berkshire, you can speak to us.

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If someone needs help now, call the police:

999

24 hours a day, 7 days a week

Domestic abuse helpline (Oxfordshire and West Berkshire):

0800 731 0055 

10am - 7pm, weekdays

National Domestic Violence Helpline

0808 200 0247

24 hours a day, 7 days a week

How can we help you?

Through our confidential services, you can receive advice and guidance, be empowered to make choices about your life, rebuild your confidence and self-esteem as well as receive practical support to make the changes you want

  • Practical advice and support, face-to-face or via our helpline
    • Support in understanding and assessing your options
    • Guiding you to other support services that can help you
    • Advice on how to leave your home, if you want to
    • Translators if English isn’t your first language
  • A safe place to stay if you flee
    • A refuge for women (with or without children) fleeing abuse
    • A team of professionals to support you to access services that will help you to rebuild your life
    • Practical day-to-day guidance to help you live independently including safety planning, moving home and accessing benefits
    • Support to access counselling and therapy, if needed
    • Support to access groups to develop understanding of domestic abuse and its impact
  • Emotional support
    • Support to connect you with counselling, therapy or group work
    • Support groups to develop understanding of domestic abuse and its impact
    • A team of professionals to support you to access services that will help you to rebuild your life
    • Practical day-to-day support to enable you to live independently such as access to benefits, support with moving to a new home, emotional support and safety planning
    • Specialist help if you have more complex needs or you're from a Black, Asian, Minority, Ethnic or Refugee background
  • Support for children and young people
    • Dedicated support for those in refuge as well as guidance to access other helpful services
    • Liaison with other services to ensure a coordinated approach to tackling domestic abuse in the community
    • Education to help you better understand health relationships and tackle domestic abuse at the source
  • Training and advice for organisations
    • Training in supporting those experiencing domestic abuse
    • Training for professionals such as police, social services and mental health teams on domestic abuse, awareness and pathways

Can I use your services?

If you live in Oxfordshire or West Berkshire and you are being abused, you can call us and use our services.

  • We can provide advice regardless of what your status in the UK is
  • Our service is open to everyone regardless of ethnicity, gender, religion, race, sexual orientation, disability
  • We can only work with people aged 16+
  • We can provide accommodation for people needing to flee, as long as they have recourse to public funds
  • It doesn’t matter how you are related to the person abusing you, or if you’re still in a relationship with them or not
  • It makes no difference what type of abuse you are or have experienced

We support people who have or are experiencing physical, emotional, psychological, sexual or economic abuse, including honour-based abuse, forced marriage, female genital mutilation, stalking and harassment and coercive control.

We work in partnership with:

Our service is also affiliated to Women's Aid.

You can make a referral to our service using our referral form.