Create a list of emergency numbers
In case you're affected by flooding or storms, make sure you put together a list of contact numbers you may need. Include any home emergency helplines offered by your insurer, local authorities and utility companies.
If your area is prone to flooding you may already have flood groups and community hubs where you can find food, clothing, shelter and advice during a flood.
Check your drains and gutters
If it’s safe to do so, check that your drains and gutters are clear of any debris and leaves, so that it can help the rainfall drain properly and effectively away from your home.
Move your vehicles to higher ground if it’s safe to do so and make sure you, your family and pets move to safety.
Turn off your supplies
If you can, turn off your gas, electricity and water supplies. Never touch an electrical switch if you’re standing in water.
Proof your garden
Secure anything in your garden that could damage your home in a storm, like loose ladders or garden furniture.
If you’ve been given protection for your home such as flood barriers, air brick covers, or sandbags ensure you use them.
Save what’s precious to you
Move any items that are important or valuable to you, which you can’t easily take away with you, upstairs or to a community hub.
Are you insured?
Please remember that you’re responsible for replacing your home contents and belongings, so it’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.
The National Housing Federation’s My Home Contents Insurance scheme is available, and all our tenants and leaseholders are eligible to apply. The My Home scheme covers you against damage caused by floods and storms. For more information and full policy terms and exclusions you can call them on 0345 450 7288 or email them directly.
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