An update for leaseholders and shared owners in tall buildings

Your home

We’re writing to customers to provide information on how re-mortgaging, selling or staircasing may be affected by building safety guidance issued by the Ministry of Housing, Communities and Local Government and new control measures the banks are implementing; as well as our plans to replace some cladding and improve fire safety across all our tall buildings.

Information for homeowners

Last year we began a programme to survey all our tall buildings, to ensure they comply with the fire safety standards that they should have been built to. We have set aside funds and dedicated a team to manage a three-year programme to address these issues and we will not charge residents for any actionable latent defects (faults in a property that existed prior to it being sold the first time). 

Documents for selling/re-mortgaging

We understand that some of our leaseholders and shared owners looking to sell or re-mortgage, have been asked by their lenders or valuers to provide an External Wall System Certificate of Compliance (EWS1) to confirm that the way the external wall has been constructed, meets fire safety regulations. EWS1 forms were created for approved fire safety consultants to complete after carrying out full investigative surveys and to note whether the external wall needs remedial work.

As our surveys are reaching completion and fire safety consultants issue us with EWS1 forms, we will share these with our leaseholders and shared owners.  They will be uploaded to our website and we will contact directly any of our leaseholders or shared owners who have been in touch with us about this issue.

Investigative surveys

Not all our investigative surveys have been completed yet. Fire safety surveying expertise has been very much in demand right across the whole of the UK and there are several different stages of survey which means the whole process can take some time.

Just like other tall building owners, we have prioritised surveys according to the greatest need. We have also taken all steps possible to make our buildings safer and reduce risks until remedial repairs can be done.

As our surveys are reaching completion and fire safety consultants issue us with reports, we will share summaries of these with our leaseholders and shared owners. They will be uploaded to our website and we will contact directly any of our leaseholders or shared owners who have been in touch with us about this issue.

What happens after the investigative survey?

There are several steps that need to be taken after the surveys:

  1. If repair work needs to be done, a project team will be appointed to scope out the plan of the work.
  2. The scope of work may need to be approved by the local authority planning team.
  3. We will then discuss the work plan with residents, and we will follow the formal process to establish costs and appoint a contractor.
  4. We will let you know what work is going to be done on your building, with the expected dates to start and finish.
  5. When work is completed, approved fire safety consultants will check and issue A2Dominion with formal fire safety certification.

Where A2Dominion is not the freeholder of the estate, we are working with landlords and managing agents to get the certification.

Is there anything I need to do?

We now know this issue to be widespread across the UK, preventing many people from selling property. Unfortunately, there could also be delays for those coming to the end of their current mortgage arrangement who may want to secure a new deal with their lenders or sell their home.

If you’re in the process of selling or re-mortgaging your home, we would suggest raising this issue with any potential buyer or the lender in the event of re-financing your property. It may be helpful to mention our commitment not to charge residents for any actionable latent defects (faults in a property that existed prior to it being sold the first time).

Where can I get further help?

We know that this is a very difficult situation for many people, and we will do everything we can to speed up the process and assist and support leaseholders and shared owners wherever we can.

If you have any questions about your lease or shared ownership arrangement, please contact our Customer Contact Centre on 0800 432 0077.

To find out more about planned works email buildingprojects@a2dominion.co.uk