Report a repair
If you are a resident you can report a repair in the following ways:
Online
Report a repair online (non-emergency repairs only)
Emergency repairs
Please do not report emergency repairs online.
Call us using the relevant number listed below.
Phone
For day-to-day repairs in office hours (Mon-Fri 8am-8pm, Sat 9am-12pm)
Phone: 0800 432 0077
For day-to-day repairs outside of office hours (emergencies only):
Phone: 0800 316 9880
Visit our offices
You can report a repair by visiting us at our offices.
Write
You can report a repair by writing to us.
If you are a sheltered resident you can report a repair directly to your Scheme Manager