Our onsite student accommodation has been designed, built and is managed with security in mind. Our homes in Bristol and at Sinnet Court are fitted with CCTV, we have electric entry gates fitted at Edna Rose Court and Champneys Court that need a code to gain access. You also need a personalised fob or key card to get into any accommodation buildings.
Most schemes have permanent, on-site staff during the day, and our Bristol accommodation also benefits from nightly University Security Services patrols.
Click on the links below to find out more information about specific aspects of security at our student accommodation:
- Your home
You are responsible for the security of your room, as well as for making sure the front door is locked when going into or out of the building.
Always lock your room, even if you are going out for a short while, and make sure that all windows are closed when you leave your home.
If you think an intruder may have broken in, or you see anyone suspicious near your accommodation, you must report this to the accommodation office or duty warden immediately.
If someone has broken into your home, or you think someone has tried breaking into your home, you should report the incident immediately to the police. It’s important that you do not touch anything before the police arrive. You should also report this to the accommodation office or duty warden.
Please take care of your keys, including your fob or key card, and do not give them to anyone else.
You should make sure your keys are:
- kept in a safe place at all times
- not labelled in any way that gives details of your address.
If you lose your key, report this immediately to the accommodation office or the duty warden. You can get a replacement key from the accommodation office, but you will have to pay for it. We may also charge you a call-out fee if you lock yourself out when the office is closed.
For more information, including guidance on how to use your fob, key card or the coded electric entry gates, contact your accommodation office.
- Contents insurance
Contents insurance protects your home and your belongings against any damage or theft. Unexpected incidents can happen, and by having insurance you will minimise the costs that you could face if things go wrong.
Bristol and Oxford students
Residents living in our student accommodation in Bristol or Oxford must sign up to the contents insurance policy with Endsleigh Insurance. The premium for the 2010/11 academic year is £13.20. This is payable to A2Dominion and should be presented to your local accommodation office.
All other students
You are responsible for arranging suitable contents insurance for your home.
There are many insurance schemes for you to choose from, but we recommend the National Housing Federation’s (NHF) ‘My Home Contents Insurance Scheme’. Contact your accommodation office for more information.
- Electrical equipment
The standard UK supply voltage is 220 to 240 volts, and all rooms have 13amp socket outlets.
You must make sure that all electrical appliances you bring into your flat are safe to use. We can do these checks for you, but there is a charge for this service.
We will remove any unsafe or possibly dangerous equipment until you have it repaired. We will do random safety checks on electrical equipment during your stay.
- Going away
If you are away from your accommodation for more than one week (seven consecutive days), for example during Christmas and Easter holidays, you must let us know. We must know this so that we can:
- provide a list of residents present to the Fire Service in the event of a fire
- prevent Legionella bacteria from developing by accessing your room to run the hot and cold water points.