How to contact us this Christmas
Our main and local offices will close at 12 midday on Friday 23 December and will re-open at 8:30am on Tuesday 3 January 2017.
If you need to request an emergency repair over the Christmas period, please call 0800 316 9880. For non-urgent repairs during this time, request your repair online through My Account or on our website.
We expect to be busy on Tuesday 3 January. If your query is not urgent, you may want to call later in the week to avoid waiting in a queue.