Customer satisfaction with complaints
As part of our commitment to you, we publish a snapshot of our latest complaints figures every three months. Each snapshot will show information about all the complaints we have received within one particular month.
Here are the latest statistics, showing our complaints results for August 2016.
Number of complaints received: 175
What services are our complaints about?
Mechanical and electrical services (aerials/lifts) 11%
Overall satisfaction with complaints service for August 2016: 85%